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How can brands see new vs. returning customer data?

To access new vs. returning customer data, brands must be integrated with Shopify and have the read_customers scope enabled in their integration settings.

Once enabled, this data will be available in the Orders Log—but only in the downloadable CSV file. To view customer type information, brands will need to download and open the Orders Log export.

  1. Go to the menu on the top right of the platform

  2. Select Orders Log

  3. Click Download to receive CSV.

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