Brand Guide
How can we help?

When do creators get paid?

When a purchase is made, commissions enter a “pending” state until the brand’s return window closes, the transaction is verified, and the brand sends payment to ShopMy. This typically takes 30 to 120 days after the purchase, which is standard across affiliate networks to allow time for returns, cancellations, or order adjustments.

Once the brand’s payment is received and the lock window has closed, creator’s commission moves from “Pending” to “Locked” earnings, making them eligible for weekly payouts every Friday.

 
Did this answer your question?
😞
😐
🤩