Brand Guide
How can we help?

How long do I have to revert a purchase?

Orders remain in a pending state for 30 days from the transaction date until they are locked, at which point the status cannot be changed. You can manually cancel orders within the Order Log. While there are valid reasons for reversing a commission (i.e. a leaked code), commissions should not be reversed unnecessarily.

 
Did this answer your question?
😞
😐
🤩