Lookbooks & Gifting – Brands | Help Center

Brand Guide

How can we help?

Lookbook Set Up

What are Lookbooks?

What are the dimensions for Lookbook cover images?

Can I set limits on gifting in Lookbooks?

When putting together a Lookbook is there a way to sync other product photos from Shopify?

I’m building a Lookbook and I’m not seeing the products I want to add in my catalog. What should I do?

Can I control which product combinations creators select in a Lookbook (e.g., matching sets)?

Can I duplicate a Lookbook?

How should I approach gifting internationally? How do we handle imports and duties taxes?

I want to gift product but it isn’t live on my brand’s site yet. Is there a way to still use automated Lookbooks?

What does the “View Public” setting mean?

Sending Lookbooks

I sent a creator product but they didn’t post. What should I do?

How do I know if a creator has accepted a Lookbook?

Can I cancel a gifting request after it’s been sent?

Can I adjust the expiration date of a Lookbook after it’s been sent?

What happens if a creator needs to exchange an item they were gifted? Can I re-send the same Lookbook?

Lookbook Analytics

How do I see analytics for each Lookbook?

What pulls into the social mentions associated with a Lookbook?

Where can I find Lookbook orders in my Shopify account?

Does a gifting order automatically sync with Shopify?

Troubleshooting Lookbooks

Why am I seeing disconnected products in my Lookbook?

How do I reimburse a creator if they were charged duties?